Policies

Our online security, privacy, cookie, and terms of use policies

Cookie Policy

Last updated: July 2026

How cookies are used on the Pense website and how visitors can manage them.

Please read this cookie policy carefully before using the Pense website operated by Pense.

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website domain name, and some digits and numbers.

What types of cookies do we use?
Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. We use Microsoft Clarity for analytics, heatmaps and session recordings so that we can identify confusing journeys and improve the website. Clarity analytics cookies are optional and are used only when you select Accept all.

If analytics consent is denied, Clarity can operate in a limited cookieless mode. In that mode it cannot use analytics cookies to connect activity across pages or future visits. Advertising storage remains denied whether or not you accept analytics cookies.

Pense masks forms, personal details and calculated pension results from Clarity. We do not use Clarity's visitor identification feature or include information you enter into a form in our custom analytics events. Microsoft's handling of data is described in the Microsoft Privacy Statement.

How to change or withdraw your choice

Use the Cookie settings button shown on the website to change your preference at any time. Choosing Necessary only tells Clarity that analytics storage is denied and stops optional third-party widgets from loading.

If you want to restrict or block the cookies that are set by our website, you can do so through your browser settings. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us.

Questions about our policies?

Our team can help explain how these policies apply to your account, data, and service use.

Contact us