Company

Pension advice, made simple

Pense combines regulated pension advice with smart technology to help more people understand their options, make confident decisions, and get better value from their retirement savings.

Pense Values

At the core of everything we do are four simple promises that define Pense

  • Embetterment

    Everything we do is focused on improving the well-being of our customers and our people. We disrupt the market by delivering things quicker, at lower cost, and to a higher standard - all at scale.

  • Innovation First

    We believe in finding better ways to do things. We challenge convention, embrace change, and enjoy trying new approaches. We're always asking: Could technology help us do this better?

  • Reassurance

    Being a trusted adviser means everything to us. Our customer journey is designed to inspire confidence and ensure we always provide the right advice.

  • Convergence

    We are at our best when we are aligned and pulling in the same direction. By combining excellent use of technology with a strong team, we achieve our greatest ambitions.

Pense principles

Our mission

Our mission is simple: to help people across the UK get the most from their pension, regardless of how large or small their savings may be. We believe trusted, regulated financial advice should be accessible and affordable to everyone. By providing clear guidance and straightforward explanations, we aim to make retirement planning easier to understand and more accessible.

What our client say about Pense

Independent reviews from clients we've helped through retirement decisions.

Five star review6 January 2026

CHANGED my pension provider with ease

I had an issue with my company pension that I was about to start claiming. It was not what I had signed up for and it no longer met my requirements at the point of retirement. The process of talking to the adviser and working out my options was very stress free. The result was just right for me, my wife and family

richard on Trustpilot
Five star review17 December 2025

A reliable efficient service

I set up an annuity through Pense. They communicated quickly and efficiently throughout the relatively lengthy annuity process and they went the extra mile to secure the best offer for me. An early paperwork error was quickly rectified and the entire team is very customer focused. I have no hesitation in recommending them.

Kim Slowe on Trustpilot
Five star review15 December 2025

I wanted to obtain a pension Annuity...

I wanted to obtain a pension Annuity and after some initial discussions and projections with Kirk I I felt completely comfortable and at ease with the due process and return I would have. The process was extremely smooth and Amber and her team kept me up to date at each stage inc completion. Totally recommend Pense and the team

Andy Wright on Trustpilot
Five star review5 November 2025

I was having problems with my pension

I was having problems with my pension. I contacted Pense, and spoke to Kirk who was most helpful. He contacted my pension provider with my permission to obtain a copy of my pension forecast and then advised me on how to proceed. All this was done with no cost to me. I would recommend Pense, they were most helpful and kept me informed every step of the way.

Adrian Brown on Trustpilot
Five star review31 October 2025

The best annuity deal with a great service

I engaged with a number of well known established annuity companies who all guaranteed the highest annuity rate and also some lesser known companies. Pence were by far the easiest to deal with, Russell gave excellent advice during the quote process and thanks to him I got the best quote of all the companies I was dealing with, which I am delighted with. Once the quote was accepted Amber kept me informed on a weekly basis right up to receiving my first annuity payment. To sum Pence up they got me the best deal and gave me a great service in every step of the process and a big thank you to Russell and Amber.

Peter Kelly on Trustpilot
Five star review30 October 2025

Pension Excellent company to deal with

Excellent company to deal with. Kept me informed about my pension all through the process. Katie /Amber etc were all very good at there rolls in sorting everything out. Would use again if I needed and information and help with any financial issues

Stephen Cashmore on Trustpilot